Frequently Asked Questions
Everything you need to know about shopping with Zyliss
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
How do I return a product if I'm not satisfied?
We offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do Zyliss products come with a warranty?
Yes, many of our kitchen tools and gadgets come with a multi-year warranty against manufacturing defects. Specific warranty lengths are listed on each product's detail page.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.
Are your products dishwasher safe?
Many of our products are designed for easy cleanup and are dishwasher safe. However, we recommend checking the specific care instructions included with your item or on our website to ensure longevity.